Looking for a reliable data recovery laboratory in Prague? EXALAB Data Recovery provides professional data recovery from all types of media – HDDs, SSDs, RAID arrays, NAS systems, flash drives, memory cards, and mobile phones. In-house laboratory, professional-grade equipment, free diagnostics.
Data recovery is the process of retrieving lost, inaccessible, or damaged data from storage media. The cause may be a hardware failure, file system corruption, accidental deletion, water damage, a physical impact, or a power surge – each scenario requires a different approach. Professional data recovery demands specialised equipment, a clean working environment, and in-depth knowledge of the internal structures of each media type.
Data recovery from physically damaged media cannot be performed with software tools alone – it requires hardware-level access to firmware, controllers, and, in the case of mechanically damaged hard drives, work with internal components in a clean workspace.
Not every data loss requires a visit to a laboratory – but even a seemingly simple problem can be more complex than it appears. Modern SSDs, SMR hard drives, and other media run internal processes (Trim, background data rewriting) that can irreversibly reduce the chances of successful recovery, even when the device appears to be working normally. If the medium shows any physical symptoms of failure – clicking sounds, not being recognised by the system, physical impact, or water damage – do not attempt any further recovery on your own. Every unprofessional intervention can make the situation worse, in some cases permanently. We recommend consulting a specialist first.
Professional data recovery is needed in particular when:
Free consultation – call us before shipping your media
Our laboratory covers the full range of storage media. Each type requires a different approach, different tools, and different expertise. That is why we maintain specialised workstations and equipment for each category.
Hard drive data recovery remains a substantial part of our work. We handle head failures, motor issues, electronics (PCB) damage, service area corruption, and damaged platter surfaces. We work with all brands and models, including older types. We keep most spare parts in stock.
Detailed information about hard drive data recovery
SSD data recovery requires work at the controller and NAND chip level. We handle firmware failures, damaged controllers, defective NAND chips, and issues caused by the Trim function. We work with internal and external SSDs across all common interfaces – SATA, M.2, NVMe, mSATA.
Detailed information about SSD data recovery
RAID and NAS data recovery is among the most complex work in our field. It requires knowledge of RAID configurations, specific file systems (EXT4, Btrfs, ZFS, XFS), and the ability to work with multiple drives simultaneously. We handle multi-drive failures, array degradation, rebuild errors, and NAS device failures.
RAID data recovery | NAS data recovery
With flash media, we deal with controller failures, NAND chip damage, mechanical connector damage, and file system-level issues. In more severe cases, we read data directly from the NAND chips using specialised equipment.
USB flash drives | Memory cards
Mobile device data recovery is a specialised discipline. We handle motherboard failures, oxidation, mechanical damage, broken displays, and operating system issues. We work with both Android and iOS (Apple) devices.
Mobile phones and tablets | Apple devices
The quality of data recovery services depends on the laboratory's equipment and the experience of its technicians. At our Prague laboratory, we work with professional-grade tools that rank among the best in the industry:
We continuously modernise and expand our equipment. Investing in professional tools and ongoing training is a given – data recovery is a field where technology evolves constantly, and standing still means falling behind.
Several companies offer data recovery services. However, the quality of those services can vary significantly. When choosing a data recovery provider, we recommend verifying the following:
The key question: does the company have its own laboratory with professional equipment, or does it act as an intermediary, forwarding media elsewhere? Data recovery through a third party means longer processing times, less control over the process, and greater risk to your data. Ask about the specific equipment the company uses and verify that the company confirms all work is performed on-site – that no media is sent elsewhere.
A trustworthy data recovery company provides indicative pricing upfront and gives an exact quote after a free diagnostic assessment. The price should not come as a "surprise" after the work is done. Be cautious of unusually low prices, which may be a pretext for later increases, as well as disproportionately high prices without corresponding technical capabilities.
Check how long the company has been operating, what its registered business name is, and where it is based. Is this information easy to find? Does the company have a real physical address where its laboratory is actually located? A legitimate data recovery company has no reason to operate under an unclear or frequently changing identity.
Some companies claim partnerships with hard drive manufacturers or other equipment makers. These claims can be verified directly on the manufacturers' websites – authorised partners are typically listed there. If a claimed partnership cannot be found on the manufacturer's website, caution is warranted.
A professional data recovery company offers free diagnostics and does not charge for unsuccessful recovery attempts. You only pay for successfully recovered data. Data protection and the option to sign a non-disclosure agreement (NDA) are also important considerations.
Questions about our equipment or procedures? Contact us
The entire process is designed to be as straightforward for you as possible, while keeping your data safe:
Call or write to us. We will discuss your problem and recommend the next steps. You can bring the media in person to our laboratory in Prague, or use our free pickup service across the Czech Republic. By arrangement, we also handle pickups from other EU countries.
After receiving the media, we perform a diagnostic assessment to determine the extent of damage, the chances of successful recovery, and the exact price. Diagnostics are free and non-binding – if you decide not to proceed, we will return the media. Only return shipping is charged.
Once you approve the quote, we begin recovery work. You can check the status of your case at any time by phone or email. Express processing is available if needed.
We deliver the recovered data on a medium of your choice. You only pay for successfully recovered data.
The cost of data recovery depends on the media type, the extent of damage, and the complexity of the intervention. We always provide the exact price after a free diagnostic assessment. Generally, prices start from CZK 1,500 (approx. EUR 60) for simpler cases such as deleted files or file system failures. Diagnostics are always free, and you only pay for successfully recovered data.
Full data recovery price list
Free diagnostics and exact quote
EXALAB Data Recovery is based in Prague 6, Czech Republic, and we have been providing professional data recovery services since 2006. Thousands of cases have passed through our laboratory – from simple file recoveries to complex data reconstructions from multi-drive RAID arrays and damaged mobile devices.
Contact us – free consultation, diagnostics, pickup
Full overview of our data recovery services
The price depends on the media type and the extent of damage. It starts from CZK 1,500 (approx. EUR 60) for simpler software-level cases. We provide the exact price after a free diagnostic assessment. You only pay for successful recovery – if we cannot recover the data, you pay nothing.
Processing time varies case by case. Simpler software-level cases can be completed within hours. Complex hardware interventions, particularly with mechanically damaged hard drives, may take several weeks. Express processing is available. We provide a time estimate after diagnostics.
It depends on the situation. If there are any signs of hardware failure – unusual sounds, the device is not recognised, physical damage – we strongly advise against attempting recovery on your own. It can make the situation irreversibly worse. Even in seemingly simple cases (deleted files, formatted drive), it is important to know that modern SSDs, SMR drives, and certain other media handle data internally in ways that are not visible to the user. Functions such as Trim or background data rewriting can reduce the chances of successful recovery with every passing minute. We recommend calling for a free consultation before attempting any self-recovery – it may save you significant complications.
Check what specific equipment the company uses and whether it confirms that all work is performed on its own premises. See if the company is listed as a partner or user of professional tools (such as ACELab) – this can usually be verified directly on the tool manufacturer's website. Also pay attention to whether the company can describe specific procedures and technologies, or whether it responds only with generic phrases.
We treat every case with the utmost discretion. We sign non-disclosure agreements (NDAs) upon request. After a case is completed, we securely erase the data from our working media. Only the technician assigned to your case has access to your data.
Yes. By arrangement, we handle pickups from other EU countries. You can also ship the media to our laboratory in Prague directly. Contact us to discuss logistics and shipping options for your location.
EXALAB Data Recovery
Microshop s.r.o.
Pod Marjánkou 4
169 00 Praha 6
Česká Republika
Opening hours:
Monday to Thursday
9.00 - 18.00
Friday 9.00 - 17.30
other opening hours are possible upon agreement
Hotline: +420 608 177 773
Office: +420 233 357 122
E-mail: info@exalab.cz
Hotline: +420 608 177 773
Kancelář: +420 233 357 122
E-mail: info@exalab.cz
Opening hours:
Monday to Thursday
9.00 - 18.00
Friday 9.00 - 17.30
other opening hours are possible upon agreement
EXALAB Data Recovery
Microshop s.r.o.
Pod Marjánkou 4
169 00 Praha 6
Česká Republika
